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SHIPPING INFORMATION:

Combined Shipping

We do offer combined shipping on a selection of our products we sell, please enquire with customer service if you are unsure if the product qualifies. We are only allowed 5 items max for combine shipping. We charge 100% shipping for the first product and 50% shipping for the second product and 25% for the rest of the items up to 5 items per order. Full shipping will be charged for the item with the highest shipping cost, other items will be charged at 50% then 25%. Just wait for all your items to end before making payment.

For rural delivery we charge a single fee of $4.50 if the items can be combined.

Please ensure that the delivery address you use is correct before making payment; Qualimax will not be held responsible for lost or stolen items that are sent to an incorrect address that you provide.

For Example:

·         Jason wins 3x of our auctions a "Heat sealer" with a shipping cost of $12, he also wins an auction for a "Digital Vernier Caliper" with a shipping of $7 and another auction for "Keyboard" shipping $8

·         The charger is charged at the full shipping rate ($12) as it is the highest

·         heat sealer shipping $12

·         Digital Vernier Caliper shipping $3.5 (50% off $7)

·         keyboard shipping $2 (%75 off $8)

·         Total shipping $17.5 ($12 + $3.5 + $2)

If Jason had a rural delivery address there would be a single additional charge of $4.50 to cover that and his total shipping would be $22.5 ($17.50 + $4.50)

 

What Courier do you use?

We primarily use Post Haste Couriers to ship the majority of our products and parcels to our customers.

However large items (over 30kg) we will use Toll/Streamline/Mainfreight couriers. Delivery times may vary. All items are well-packed, as we want your order to arrive in the same condition it was sent out in!

To check the delivery status of your order, please check Post Hastes track and trace system:

http://www.posthaste.co.nz/tracktrace.html#ATicket

Alternatively you can call Post Haste on 0800 106 828

Special shipping requirements

If you have any special requirements with regards to shipping (i.e. you're buying it as a gift), just let us know and we'll try our best to accommodate your needs. :)

What if I'm rural?

A rural delivery fee is charged by couriers to deliver items to rural addresses, but we subsidise this fee. The fee is $4.50 and is per parcel if the product is not valid for combined shipping. The fee is only charged once on combined orders.

Please note: Rural deliveries will take a day or two above the normal delivery time, as it has to be passed on to the rural contractor. If you're in a hurry and need your order as soon as possible, it is best to either arrange a non-rural address or arrange to pick it up at your nearest depot.

How can you tell if you are rural? If your mail is delivered by the rural postie, then you are most likely to be rural delivery. :)

What about P.O. Box deliveries?

We are unable to deliver to P.O. Box addresses. Please be sure not to enter one on checkout as this may cause a delay in receiving the product. If you enter a P.O. Box address you may receive an email asking for an alternative address that we can ship to. 

How long will delivery take?

Usually, It takes one working day to verify your payment, and we will send out your order on the same day of your payment is verified.

Delivery times may vary:

1-2 working days of receipt of payment within the North Island.
3-4 working days of receipt of payment within South Island and Rural delivery.

Please note: These times are guidelines only, and can't be guaranteed due to any number of unforeseen circumstances.

Automated Delivery Notification Emails

You will be sent an automated email the afternoon your order is dispatched. This email contains information on when the package was sent, what address it was sent to, what courier it was sent on and your tracking number. It also contains information on how you can contact the courier to track your package or to find out what time the driver will be in your area.